TERMS & CONDITIONS

BOOKING

Bookings can be placed via the internet or by contacting Lynn at Frys Moor House on  07800 842040

Booking and initial payment are considered to establish a contract between guests detailed in the booking and Frys Moor House.

Checking  in is from 4pm  to 7pm 

Checking out by 10am

CANCELLATION

Please phone immediately if you need to cancel.

If cancellation is more than 6 weeks prior to your stay, you will forfeit the deposit only.

Cancellations within 4 weeks will incur the full cost of the holiday. We therefore advise you to take out cancellation insurance.

We will always do our best to resell your holiday for you, under which circumstances there will be no charge incurred.

DISABLED ACCESS

Unfortunately not suitable for those with limited mobility.

SMOKING

Frys Moor House operates a no smoking policy in the B&B room and within the grounds.

CARE OF SITE

Guests are legally obliged to take all reasonable and proper care of the accommodation including, buildings, fixtures, fittings, furniture, pictures and other effects in or around the the Shepherds hut and shall leave them in the same state of repair and condition at the end of the rental period as found at the beginning.

In the event of any damage by the guest to the B&B room or equipment during the stay, please let the owner know immediately so the item can be replaced.

 

Guests agree to leave the property in a clean and tidy condition.

 

Guests agree to respect the surroundings and not to disturb neighbouring properties.

Sound travels a long way in the valley. Please give due consideration to other visitors and neighbours.  Please keep noise to a minimum particularly in the evenings.

Much love, time and expense has been lavished on the B&B room. General wear and tear is to be expected but should any significant damage or breakage occur, guests will be held responsible and liable for charges for damage or replacement for anything in excess of £25.

 

Suncream, fake tan, waterproof makeup and hair dye can all cause permanent damage to bedding, linen and towels. We politely ask that guests take care when using these products and recommend that guests planning to use such products during their stay bring their own spare linen to prevent damage to items at Frys Moor House. If damage / staining does occur and the items cannot be cleaned Frys Moor House reserves the right to charge to replace these items.

Frys Moor House reserve the right to charge for excessive cleaning where the B&B room has been left in an unacceptable condition, including but not limited to, waste, litter, damage to the structure, movement of furniture and contents etc.

For your own safety - no candles inside the shepherd hut please.

Guests will be held responsible for any fire, damage or alterations to the Shepherds Hut or other parts of the site caused by negligence.

LOST PROPERTY

It is your responsibility to check you have removed all your personal belongings from the B&B room.  All lost property will be kept until the end of year and then will be given to charity.

PETS

Sorry no pets allowed in the B&B room.